How We Work

We stop at nothing, to promise you everything.

Just you. Just us. Just the property.

The only relationships that truly work are those based on trust. Neither owned by, nor a part of any estate agent or financial institution, it’s just you we answer to.

For this reason, the whole process of building and demonstrating this trust starts with you. Understanding your requirements, your objectives and you and your family’s circumstances.


We don’t stop until we have a detailed picture of your dream. Only then are we in the position to achieve this dream – and match this with more practical issues. Infrastructure, transport links, amenities and schooling. Lifestyle and day-to-day living requirements.


We stop at nothing to find that perfect property in the most trouble-free, efficient way possible. Meeting at a place convenient to you. Always on call to respond quickly and effectively to unexpected developments. Ready with unbiased and truly objective advice to help you make a confident decision.


To acquire your perfect property on the most attractive terms possible…

We start by building a real understanding of your objectives

We identify the best properties at the right price. To save time, you will have no wasted viewings

We have the advantage of finding you properties often before they are offered on the open market

We have the advantage of finding you properties often before they are offered on the open market

We demonstrate our unequalled negotiating skills to secure the property at the best possible price and on the most favourable terms

We manage the legal process throughout to ensure the purchase holds together from sourcing, to handing over of the keys

We can help you access a range of property-related additional services after completion, including investing services, managed sales, property management, rental search and a vacant property care service

We don’t stop here. Our extensive network of industry contacts includes some of London’s top firms. If you require help with your new property, we can introduce you to the best in the business

We are the only property buying agency of our kind that provides a complimentary concierge service to ensure a smooth and hassle-free move

We keep in touch. Every six months we update you on the property market in the area where you bought so you can see how the property is performing and make an informed decision on when is the best time to sell.

Here are the answers to the questions that we’re often asked about how we work…

We get paid by you, the buyer, our client. We never accept or take fees from any other party so you can be sure we are always acting in your best interests and with complete integrity.


No. Estate agents will get paid by their client – the seller.


Information on our clients is always treated with the utmost confidentiality and is never divulged to third parties unless we are required to do so by law.


On average, it takes us 8 weeks from signing a new client through to exchanging contracts on a property. Of course searches can take anything from a few days through to 6 months or more. But we have been known to have found a property for a client within 24 hours!


It is highly unlikely that we won’t find you a suitable property within a 6 month period. But in the rare event this happens, we may charge you for our time and expenses incurred to that point. When we do find you a property that amount will be deducted from your final invoice.


The Black Brick team have over 100 years of combined knowledge and experience in the London property market. Armed with your requirements and budget we will guide and advise you on the most suitable areas that meet with your investment criteria. We will also achieve the best rental yield and stand the best chance of capital appreciation.


Yes we can. Black Brick have an enormous database of contacts whom we speak to – every day. These include property developers; private individuals who wish to sell privately and not through estate agents; solicitors dealing with probate sales, distressed sales and fund disposals; bankers who deal with their clients’ property dealings and even concierges in prestigious blocks who know of an occupiers wish to sell before they contact agents. We are also offered property long before it hits the open market by estate agents. Many sales in central London occur without ever reaching the open market. In 2019, we saved our clients on average 11% from asking prices and 40% of properties we acquired were not openly advertised.


“I was very impressed with the amount of communication and the dedication I was given through my property search in central London and since I’m an International buyer, their communication and detailed information was very much essential.”


“We pride ourselves on always assigning a minimum of two consultants to every client search, and there is always someone at Partner level involved. This is one of our key differentiators.”


We would be delighted to hear from you to discuss your own property requirements. For a non-obligatory consultation, please

contact us.